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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: 6/12/2025

Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us for consultations or support
  • Purchase CPAP or BiPAP equipment
  • Subscribe to our newsletter or blog updates
  • Participate in our trial programs
  • Submit testimonials or reviews

This may include:

  • Name, email address, and phone number
  • Medical information relevant to sleep therapy
  • CPAP/BiPAP usage data during trial periods
  • Payment and billing information
  • Communication preferences
How We Use Your Information

We use the information we collect to:

  • Provide personalized CPAP and BiPAP consultations
  • Process orders and manage equipment trials
  • Provide ongoing support and therapy optimization
  • Send important updates about your equipment or therapy
  • Improve our services and develop new offerings
  • Comply with legal and regulatory requirements
  • Communicate with healthcare providers when authorized
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Healthcare Providers: With your explicit consent, we may share relevant information with your doctors or sleep specialists
  • Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Insurance Claims: To assist with insurance claims and reimbursements when authorized
Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data transmission and storage
  • Regular security assessments
  • Limited access to personal information
  • Employee training on privacy protection
Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at yescpap@gmail.com

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience
  • Provide relevant content and recommendations

You can control cookie settings through your browser preferences.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: yescpap@gmail.com

Phone: +65 9858 4461

Address: AZ Building @ Paya Lebar, #09-12, Singapore 409015

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.